Case Study - Yusshn

Recovering Lost Inventory the Client Didn’t Know Amazon Owed

Yusshn was quietly losing money at the warehouse. Inventory sent into Amazon’s fulfillment centers was arriving short — fewer units were being received and counted than were actually shipped in. This kind of loss is easy to miss, and Amazon doesn’t always reimburse it automatically, so it was costing the brand real money every shipment.

Brand Details
Client:

Yusshn

Product:

 Collagen Peptide Patches

Services:

FBA Reimbursement Recovery, Inventory Reconciliation

Category:

E-commerce

Marketplace:

Amazon US

Date:

2025

The Challenge

Short-received shipments

Amazon was checking in fewer units than were sent, leaving inventory unaccounted for.

Missing reimbursements

The losses weren’t being auto-reimbursed, so the money
was simply disappearing.

Tedious to prove

Recovering it requires matching shipment records to receipts and the right documentation — which most sellers never do.

What We Did

Inventory Audit & Reconciliation

We audited the account and reconciled shipped units against what Amazon actually received — pinpointing exactly where and how much inventory was short or miscounted.

1

Built the Documentation

We prepared the invoices and shipment evidence Amazon requires to approve a claim — the paperwork most claims get rejected for missing.

2

Filed, Chased & Pushed the Claims

We filed the reimbursement claims and followed up  relentlessly — through Amazon chats and calls — pushing each case until it was approved

3

Results

Reimbursement recovered

We claimed back the money Amazon owed for the short and miscounted inventory.

Found money, straight to profit

Revenue the brand had already earned, recovered without extra work on their side.

Issue resolved

The discrepancies were fixed and the account reconciled.

Outcome

We gave BIODANCE a product page that finally looks as premium as the product itself — cohesive, professional creative designed to build trust and drive conversions. It’s a clear example of how the right design turns a good product into a strong brand on Amazon.

Design that doesn’t just look good — it builds the brand and sells. That’s the EcomsGrowths difference.